Refund policy

At Zfold7cases.com, we want you to be completely satisfied with your purchase.

Returns

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

To initiate a return, please contact us at 📧 support@zfold7cases.com with your order number and reason for return. We will provide detailed return instructions.

Refunds

Once your return is received and inspected, we will send you an email confirmation. Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will gladly replace it at no additional cost. Please contact us with photos of the damaged product.

Non-Returnable Items

  • Gift cards

  • Sale or clearance items

  • Customized or personalized products

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Customer Support
📧 support@zfold7cases.com
☎️ +44 7577321081
🏢 71–75 Shelton Street, Covent Garden, London, UK